ESHOP HELP – CUSTOMER SUPPORT AND CONSULTATION CENTER
Our consultation channels
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user guide
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documentation
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MISA support
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Consulting support hotline 024 710 768 66
Are you facing difficulties?
Installation and deployment guide
Registration
Account registration guide
Installation guide
Sales application on computer/POS
Sales advisory app on mobile
Manager app on mobile
Software usage guide
Guide to import product categories and inventory
Guide to print labels
Guide to declare employees
Guide cashiers to sell and collect by barcode scanner
Guide cashiers to record returns/exchanges
Guide cashiers to record delivery invoices
Guide cashiers to check inventory
Guide to manage goods receipt
Getting started with eShop
eShop sales management platform
eShop – an omnichannel sales management platform providing comprehensive store management
solutions, easy to deploy, fast to get started with many superior features.
Meets sales operations for various product categories
Supports management operations for all store/business sizes
Fully supports operations across all store/business departments
Installation and connection
How to purchase eShop
How to purchase OCM
Setup for in-store sales
Setup for online sales
Setup and configuration of printers and print templates
Frequently asked questions
Initial information declaration
Register an account and declare initial information
System setup
Guides for each solution
- Order page
- Sell via Facebook social network
- Sell via e-commerce marketplaces (Shopee, Lazada, Sendo, Zalo, …)
- Reports
- General settings for online sales
Getting started
- Overview of eShop LOMAS
- Installation and data connection
- Software configuration
Business guidance
- Attract customers
- Manage customers
- Customer care
eShop POS
Sales management solution
Scan barcodes, checkout quickly, and print invoices automatically. Full operations: returns, receivables collection, price list changes, invoice reissuance
eShop OCM
Online sales management solution
Auto-close orders – print bills for Facebook livestreams. Unlimited store connections and handle orders from all marketplaces: Shopee, Lazada, Sendo…
eShop Lomas
Customer management & care solution
Attract customers via lucky wheels, mini games on Facebook and Zalo. Send promotional notifications via Messenger or Zalo to care for loyal customers
eShop Web
Order page design solution
Own a 24/7 order page after just 5 minutes of setup. Automatically suggest best-sellers and promotions to increase order value.
Support and tutorial videos from MISA eShop
Connect MISA eShop with SME 2020 accounting software
To monitor revenue, make reports, and print books according to legal accounting regulations
Connect a non-labeling electronic scale (wired via COM port to computer)
Helps manage connecting MISA eShop with an electronic scale for business operations
Print labels on the Management page
Guide store managers to print labels for new items
or for recently added items to support sales operations.
Import goods using MShopKeeper Import Data
Helps store managers quickly declare goods by importing from Excel into the software.
